I worked with Richard Russell who was very eager to help me find what I was looking for and extremely knowledgeable of your products and promotions. i didn't have to speak in the secret car dealer lingo, he was forthcoming with the promotions and deals you had to offer. His honesty and integrity mad Read More...
The Service Department is efficient, prompt, and friendly. They go above and beyond by finding applicable coupons. I also like that they wash my car afterwards.
Service was performed in a timely manner with diplomacy and friendliness, coupons were given to reduce costs, and work was great. they answered all questions and made me feel very comfortable.
Always receive excellent service from this dealership! A shout out to Matt in the service department, so helpful & make sure your needs are met and your comfortable! Love my CRV and Inver Grove Honda! Mary Murphy
Honda service department is always amazing! When a part was not available I got a loaner vehicle for a couple days. The free car wash is also a great service.
2weeks ago my fiancee and i were looking to see if we could get approved for a suv (originally we were looking for a Chevy tahoe) we went to inver grove kia...not the best) we saw honda have a couple of tahoes so i called to get prices and the operator directed us to Steve page. Amazing man. He was friendly right off the bat and didn't b.s. us. We got approved for a tahoe but it was spendy. Emily in financing crunched some numbers and we actually decided in the end to go with leasing a 2017 Honda accord sport. Both Steve and Emily brought us down to reality and just talked to us about the vehicles and payments. The Tahoe wasn't needed and the accord is perfect. Steve made sure it had the sport one because he could tell i like power and more fun looks versus a granny looking car. They really took care of us and got the best option for us and we actually saved money by going with a brand new car instead of a used gas guzzler that was more expensive.
I came in for a possible battery replacement, Honda was able to schedule me a same day appointment. Honda provided a complimentary battery test. I was then offered the option to have the battery charged and evaluated before paying for a replacement ($145). Turns out the battery is fine and only needed a charge. I was then more than delighted to have a washed car and a charged battery. Honda sent me on my way and didn't charge me for the service! Excellent!! Thank you!
Kristin saw that the tech forgot to let me know about needing wiper blades so went ahead and completed them free of charge. Thank you!
Easy to get in, nice waiting area to work, watch tv, read, with coffee, snacks, and water available too. Personal attention is nice along with complimentary car wash.