Really nice service department visit!
When I went in to lease my Honda it was a great experience. This review isn't about that, it's about going back for service. Chris who helped me during intake for service on my car and was awesome! No nonsense, super friendly and quick. He has great personality and is a good listener. I told him that my breaks were squeaky and he made sure that the mechanics knew about it. Wasn't solved but I'll go back another time, I didn't expect them perform a repair during a oil change and tire rotation. Get Chris a raise! I will always go to his desk whenever I come in for service.
I arrived for my appt. and was promptly greeted by Chris, who said I'd have about an hour to an hour and 15 minute wait. He did not disappoint and I drove out of the service bay in my freshly washed CRV in an hour! I didn't want to leave though, as the coffee and cookies were delicious!
Moe was very attentive and knowledgeable about the Honda Pilot. He went to great lengths to explain the equipment and features. The rest of the staff was friendly too
Excellent. Wish navigation could be updated easier
Inver Grove Honda has in my opinion has the best service dept in the TwinCities. Service Advisor Terry Jones does a terrific job. I know I'll be back for all my service on my 2017 Accord.