Customer Testimonials
Excellent!
Inver Grove Honda has been my service choice since I purchased my Fit from them in 2013. The service department has always been polite, professional and helpful. whenever the service will be long, they have provided a free loaner car. so appreciated!
As usual the team was courteous and got my servicing done promptly.
I went to Honda to purchase and install a car battery. Tony helped me - he was so nice and informative. The ladies at the front desk were so kinds and helpful as well.
Wow. This dealership far exceeded my expectations. Compared to some other dealers I was visiting, the customer service, the kindness, the prices, and the honesty were top notch. Andy Young, my salesperson, was super helpful, kind, and accommodating throughout the entire process. He even drove my new car home for me off the lot! Ashley Toms, the financial point of contact, was such a delight and so helpful. They both really came through for me. The journey of finding a quality vehicle that I wanted for the right price came to a delightful end at this dealership. I really recommend ...
Always a great experience at Inver Grove Honda service ! Aaron and the rest of the service advisors rock! The techs always do a great job servicing my Ridgeline and pilot !
We wanted to let you know how pleased we were with our overall experience with Inver Grove Honda. Much of our satisfaction came from dealing with our Sales Rep, ANDY YOUNG. He is very friendly, knowledgeable about the products and services, and was completely dependable about returning our calls and keeping us informed on the progress of our purchase. We are also very happy with our new 2023 Honda CRV EX L.
We wanted to let you know how pleased we were with our overall experience with Inver Grove Honda. Much of our satisfaction came from dealing with our Sales Rep, ANDY YOUNG. He is very friendly, knowledgeable about the products and services, and was completely dependable about returning our calls and keeping us informed on the progress of our purchase. We are also very happy with our new 2023 Honda CRV EX L.
This week we worked with Cory Gold at Inver Grove Honda. This is the second time working with him and he was just as exceptional as he was the first time in 2020 when we bought another SUV from him. Cory is the real deal - honest, knowledgeable, experienced and will point you in the right direction when looking for a vehicle. He worked hard to keep us within our budget. We strongly recommend Cory Gold and the Inver Grove Honda Team.
We have worked with Inver Grove Honda a handful of times and it is always a phenomenal experience. Excellent customer service, pricing, and support for their customers. Highly recommend!!!
I was greeted and taken care of by Bob, he made sure all my questions were answered and ensured I got the best price for the services needed. If you find yourself needing to head into Inver Grove Honda Service, do yourself a favor and request Bob, he will take care of you.
Matt Zuzek was AMAZING. Super welcoming, upfront, and helpful in finding the perfect car for me.
This dealership always makes me feel welcome and that they will do the best for me while I am there. Definitely recommend!
We recently purchased a vehicle on New Years Eve. We would highly recommend Bob Rose to anyone purchasing a vehicle. He went out of his way to find the specific vehicle we wanted. No other sales person or dealership was willing to help us out with our request. Bob was always communicating with us and answered any and every question we threw at him. Our next Honda purchase will definitely be with Bob at Inver Grove Honda. We can’t thank Bob enough for making this process so smooth!
Ken W is a very knowledgeable and will work with you to find the best vehicle that meets all your needs and wants!
Friendly, prompt and efficient
I had my first free oil change and tire rotation last week. I was very pleased with my service. Derrin was friendly, patient and kind and respectfully answered my questions. That seemed to also be true for the other service advisors as I noticed that they treated their cumstomers in the same way. I have not felt like such a valued customer anywhere else. Thank you, Inver Grove Honda!!
TRAYANNO is the man! Came in after getting into a bad situation and he saved the day!
I bought my first brand new car from Inver Grove Honda and had such an amazing experience so when it was time to trade it in, I knew exactly where I was going to do it! Everyone is so friendly and excited to help their customers every step of the way.
My experience here was amazing. Gardner Hatch was excellent to work with. He was able to answer all of my questions and helped me with what I needed. If you are looking for the best person to help you buy a car in this type of market, I highly recommend Gardner.
I went in to have a warning light issue checked out, and a little body work looked at. Kris and the team were able to discover that I only needed a battery and helped secure my front bumper. Kudos to the entire team and many thanks. We will be back.
I am very happy with service which I received on my visit last Thursday. Everything was so great. I would like to thank you a lot.
Great price and timely
I’ve had two separate leases through this dealership and have had a great experience through both. I wanted to give a big shoutout to Tim Larsen. He is usually the person to help me when I bring my car in to be serviced and he always goes above and beyond. My family also brings their vehicles here for service and they too mention how helpful and knowledgeable Tim is.
One of the better experiences I've had with a dealership. I got a vehicle that runs great. Brought it to the service center to get a tire patched, it was determined that tire needed to be replaced and it was at no cost. I dealt with Tim in the service as well as the G.M. Bryan. Both fair and friendly. There was no arguing or bickering, just great customer service. Inver Grove Honda will be first place I go for a new vehicle in the future
My Honda is in good hands in this place. Highly recommend!
Paul was absolutely great! Guided me to my dream car and was very professional and understanding when it came to questions/concerns. This location has given me great service for years now and I highly recommend the Inver Grove Honda team to anyone needing help with their auto needs!
Very good, needed help with new battery and I appreciated expertise/honesty.
Great service!
Just had my 2018 CR-V serviced and had a very positive experience at Inver Grove Honda. Even though I've moved to the north metro since purchasing my Honda there, I still return for service because I'm always treated well. My assigned customer service agent answered a couple of questions I had about my car and warranty expiration. He was professional and friendly despite the dealership being extremely busy. The whole interaction left me feeling cared for and confident that my car is in good hands.
Knowledgeable and friendly. The best service department in the Twin Cities hands down!
I purchased a 2015 Ram 1500 from Ken Wagner. Ken went above and beyond to make sure I was happy with my purchase. He even double-checked to make sure the battery in the second key was good so I wouldn't have to replace it right away. He also answered every question I had if he knew the answer or asked someone who knew. Ken was very friendly and easy to talk to.
It is always a pleasure to have my Accord serviced here. All the employees I have dealt with are both knowledgeable and friendly.
Their service has always been second to none!
I had the pleasure working with Andy Young and his brother. I couldn’t be more happier . I call them my Angels ! I was in a car accident a week prior and totaled my car. It was such an emotional experience for me . Andy was so kind and understanding. I ended up purchasing a Toyota Camry . I love it it . I had a honda civic prior - They did the best job finding a car for me that fit my needs , and especially the kindness Andy showed me all the way through the process. Thank You ANDY 😇
Outstanding service!! Performed to timeframe given and price was reasonable as quoted. Will return for certain
I had a great experience with the Honda service team. They took care of the service needs I had for my Honda Civic and I got my Honda Civic back in good condition.
Worked with Scott Habiger to get my HRV, was a fantastic experience. Scott is great, and I’d definitely recommend him and IGH Honda. Been leasing from them since 2012, and they’ve never done me wrong.
Great customer service. Very friendly and knowledgeable staff.
Very friendly and professional
Very happy except for the fact I have never received my reimbursement for towing from last July when I bought car and it broke down on the free way Neil Brown
We witness how you treat customers w/respect to their decision whether to wait or have the recommended work done now or schedule an appt. at their convenience.
Evelyn helped us out a lot, even got us a great rate. All the staff is very friendly and their service station is top tier. 10/10 would recommend!
Evelyn is super friendly and extremely helpful. Helped us with a lease turn in and even got us some money back!
Very helpful. We enjoyed the experience and are very happy with our new car. Thanks!
Very friendly and helpful ☺️
Ken Wagner sold me a certified pre-owned 2019 Honda Accord yesterday and I couldn't be happier! Ken was very friendly and helpful in assisting me through the process and I highly recommend him!
I have always had prompt and courteous service from everyone I have had contact with when coming in to service my car.
I brought my wife’s used (new to us) CRV here twice for service, and the staff members were very professional, communicative, and transparent. Recommend for Honda servicing.
Great experience purchasing a used 2020 Honda Accord Hybrid at Inver Grove Honda! Ken Wagner and Matt Zuzek were both helpful and easy to work with. I will definitely go back again next time I am in the market for a new or used car!
From the moment I stepped into the door, everyone was so outstandingly kind and respectful. My sales representative and the rest of the team were very helpful, knowledgeable about the products they were selling, and flexible with my scheduled appointments due to my busy lifestyle. I would highly recommend this dealership to anyone.
Everyone is friendly and helpful - offering suggestions without pressuring one to make an immediate decision.
I highly recommend IGH Honda. Evelyn is my sales person and she is the best. Everyone I've worked with, from sales to services to their financial department; all have exceeded my expectations. I have referred quite a few people to IGH Honda.
I had earlier posted my experience after my recent visit. As mentioned below, I did not have hard evidence to that the showroom was directly responsible. I was contacted by manager Kristine about meeting the owner Bryan Okubo. The dealership wanted to see if they can address my concerns. Bryan heard my story patiently, and said they don’t store CCTV footage from long ago, but was kind enough to offer me that replacement rims for me. I dropped the car off the following week, and was also given loaner car for a week until work could be carried out. ...
Wow this unbelievable! I never thought I can make real money from Forex trading. I thought everyone on the platform were just scammers who have no human feelings . I got scammed a few times. Please be careful while investing I know there are real managers and I have met one. Mrs eliana russel is a real and legit manager who will do anything just to make you get your profits after your trade duration . She has done that for me, now I don't have to worry about cashing out my profits . She will put a smile on my face ...
Jason 5 star service, we’ve returned to purchase multiple Hondas. Always great service.
Very knowledgeable and does what they can to reduce the price.
This is the 2nd time I've gone to Inver Grove Honda. The first was in an attempt to buy the vehicle I have now...over 11 years ago. I did not buy from them, instead I got an extremely rude, high pressure salesman who was so over the top arrogant and insulting that I vowed never to go back. 185k miles later after securing my vehicle from another dealer, it needed a number of items checked out...all stuff that was not exactly easy to pinpoint. I honestly expected it would take several days. Problem is, non dealers aren't ...
I have been a customer of IGH Honda for 6+ years. I will not go anywhere else! Scott takes great care of me every time I want to upgrade vehicles and the courtesy care and service team cannot be beat!
Everyone was extremely easy to work with. Work was done in a timely manner. Am very pleased with the service I received.
Great Service!
I love my dealership! They always are friendly, professional, and very helpful. They checked and found a coupon I could use to bring the price of my bill down. There is a clean, comfortable waiting room with water & coffee, free wifi, clean restrooms, and even a play room for the kids. They always throw in a free carwash, too!
Bob H. is our 'go-to-guy' for Honda service. He has taken care of us and our Ridgeline since we purchased it new and he is someone we trust to keep our truck running at all times. For this reason alone, we would keep coming back to Honda for service. Thanks BOB! Wayne and Trish Thompson, Hastings, MN
Excellent customer services, very efficient and reasonable.
Bought a used (2019) Passport yesterday. Buying a car, new or used, can feel tricky and icky but this was a breeze. Angel Espinoza was friendly and relaxed. We came in looking at a Ridgeline, he spent a lot of time with us. We were close to purchasing, put a hold on it, but still wanted to sleep on it. He was totally cool with that. When we realized it wouldn't fit our needs, I called to tell him (on his day off) and he was cool with that too. He didn't push me, didn't try to change ...
Timely, great service with Aaron.
Angel Alvarado was very helpful and professional. He helped me choose the perfect car for our families needs. He is very honest and trustworthy.
Shopped here recently and we were helped by Casey Weber, he was informative and helpful. He wasn't pushy or aggressive and let us take the time to test drive whichever cars we were interested in so we felt comfortable making a decision. Enjoyed working with the staff here all the way through the process, very professional!
Always a 5-star experience at Inver Grove Honda! From greeters to sales to service to management, there is not one crabby person there. Everyone seems to love their job and the climate of the whole place is reflected in their happy attitudes. The service department is clean and warm and the service advisors are friendly and honest. I trust Inver Grove Honda with all of my vehicle decisions and service. Give them one chance and you will too!
Punctual, honest, and a valued service provided by a professional staff.
I made an appointment to have my 2007 Honda Accord serviced and arrived at the dealership for my appointment. The technician entered the service order and I waited in the lounge for my car. The work was done promptly and I was on my way home quickly.